Warranty Policy

  1. Debono products are offered with a Three years warranty from the date of purchase by the original purchaser against manufacturing defects.
  2. Debono products like Chairs & Sofa are offered with One year warranty against manufacturing defects.
  3. The decision to repair / replace any piece of furniture will be at the sole discretion of the Company based on the report submitted by the Company’s representative.
  4. The Company shall at its discretion restrict itself to repairs / rectification / replacement of the Component as a consequence of manufacturing defects.
  5. The Company shall endeavor to service the Product under the Warranty period. However, keeping in the view the Debono Policy to offer the latest and the best, the product range may keep varying with the introduction of new and varied models. Any model of the product that has been discontinued will be repaired / rectified by the Company at its sole desecration depending upon the availability of the spares.
  6. The Customer is informed that after the devised repairs / rectification and / or alteration, if any, to mitigate the problem the Product may be subject to change in appearance compared to the Product as originally purchased. For wooden, metal and upholstered parts, the replacement component may have a shade different than the original.

 

Warranty does NOT include following:

i) Glass items like tops wherein warranty ceases at the time of acceptance of the Products.

ii) Scratches, dents, stains, wrinkles, colour-fading, weaning / beading of fabric / leather including other changes developed

due to normal wear and tear of the products during the usage.

iii) Breakages / Damages on account of negligence, unintended usage, misuse, accident, any act of god, abuse, any agent

like water / acid, etc. coming in contact with wooden member / leather, while shifting / transporting of products from one place

to another, etc.

iv) Variation in grain / texture / polish / color member which occur during the normal usage of the products.